Nejix puts AI agents on your phone line and your website. They know your services, your coverage, and your FAQs — and hand off to a human the moment it matters. Voice and chat are stage one of building a platform for the way customers will reach businesses next.
Designed for service businesses
How it works
No engineering required. Describe your business, connect a phone number, and Nejix takes it from there.
Add your business name, website URL, and a short description. Nejix uses AI to auto-fill your services, coverage area, and FAQs.
Pick a local number or forward your existing line. Your AI agent is live the moment you save — no hold music, no voicemail black hole.
Add knowledge base entries, set escalation rules for complex calls, and tweak your agent's greeting until it sounds exactly like your brand.
Features
From answering "do you serve my area?" on a phone call to quoting prices in a chat bubble — Nejix handles every surface where customers reach you, with the same brain.
A conversational AI agent answers every call instantly, greets callers by business name, and handles common questions without scripts.
Drop a chat widget on your site with one line of code. The same agent that answers your phone answers website visitors — same knowledge, same escalation rules, same voice.
Every call and every chat from the same phone number lands in one timeline. Voice and web aren't separate inboxes — they're the same customer conversation.
Define your coverage by ZIP code, city, county, state, or radius. Your agent tells callers and chatters whether you serve their location before they waste a visit.
List every service you offer with descriptions and price ranges. Your agent quotes accurately and never promises work you don't do.
Add FAQs, policies, emergency hours, payment methods — anything operationally useful. Organize by category so updates stay easy to maintain.
Every chat starts with a quick form — name, email, optional phone. Agents address visitors by name and follow-up messages land in the right inbox, not the void.
Configure rules so your agent automatically hands off urgent conversations — by phone, email, or Slack — to the right person the moment the situation calls for it.
Manage AI agents for multiple locations or clients from one dashboard. Each account is fully isolated with its own knowledge, numbers, and settings.
Invite team members with admin or member roles. Superadmins manage billing and provisioning; members can view and update account details.
Pay only for what you use. Top up manually or enable auto-replenish so your agents are never offline because of an empty balance.
Connect Nejix to your CRM, scheduling software, or custom systems. Agents can look up data and push updates in real time during calls and chats.
Built for agencies
Nejix is designed from the ground up for agencies and multi-location operators who need to manage AI voice agents at scale — without the overhead of a separate platform per client.
Where Nejix is headed
Today, customers reach your business by picking up a phone or typing in a chat box. Tomorrow, they'll send an agent — and so will every other business you transact with. Nejix is building the front door for both.
Reachability
Every business needs to be reachable by the agents their customers already use. Voice and chat are stage one — wherever a person can ask a question, Nejix can answer it.
Action
When a customer's agent says "book the appointment" or "send me the quote," your business has to fulfill the intent and confirm it back. Our function-call layer is the foundation for that.
Trust
Permissions, audit, prepaid billing. The same controls you'd give a human employee, exposed to agents through a consumable protocol — so you stay in the driver's seat.
For now, that's voice and live chat — running in production today. Tomorrow, much more.
Pricing
No tiers, no seat fees, no annual contracts. Pay for the phone numbers you provision, the minutes your voice agent spends on calls, and the chat sessions your web agent handles. That's it.
Voice
Web Chat
Set up your first AI agent — voice, chat, or both — in under five minutes. No engineering, no long-term contract.